Privacy Policy for Outback Vigor Co.
At Outback Vigor Co., we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how our online platform collects, uses, discloses, and protects your data when you interact with our website, covering our high-performance men's sportswear, including activewear, training gear, and outdoor apparel, specializing in durable, breathable fabrics and Australian-inspired designs.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identification Information: This includes your name, shipping address, billing address, phone number, and email address, which you provide when making a purchase, creating an account, or subscribing to our newsletters.
- Payment Information: When you make a purchase, we collect payment details such as credit card numbers and other transactional information. This data is processed securely by our third-party payment processors and we do not store full credit card numbers on our servers.
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of access. This helps us understand user behaviour and improve our site's functionality.
- Communication Data: Records of your communications with us, such as customer service inquiries, feedback, and product reviews.
2. How We Use Your Information
The information we collect is used for various purposes related to our business operations:
- To Process Orders: To process and fulfill your purchases, manage returns, and provide customer support related to your orders.
- To Personalize Your Experience: To present our site content in the most effective manner for you, remembering your preferences and tailoring product recommendations.
- To Improve Our Services: To analyze trends, track user activities, and gather demographic information to enhance our website, product offerings, and customer service.
- For Marketing and Promotions: To send you updates, promotional materials, and newsletters about new products, sales, and special offers, provided you have consented to receive such communications. You can opt-out at any time.
- For Security and Fraud Prevention: To protect our online platform and users from fraudulent transactions and other illicit activities.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal identification information to outside parties without your consent, except in the following circumstances:
- Service Providers: We share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, such as payment processors, shipping companies, IT support, and marketing platforms. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information when required to do so by law, in response to a court order, subpoena, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology to protect your data during transmission. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights
Under applicable data protection laws, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and General Data Protection Regulation (GDPR) for our international customers, you have certain rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: In certain circumstances, you have the right to request the deletion of your personal information.
- Objection/Restriction: You have the right to object to or request restrictions on certain processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.
6. Third-Party Links
Our online platform may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
7. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Outback Vigor Co.
2847 Flinders Street, Warehouse 3A
Melbourne, VIC, 3000
Australia